Support

Support

Need help with Precision Coach, Apple Health permissions, Apple Watch workouts, reports, widgets, or in-app purchases?

Contact

Email: asheng10851@icloud.com

Please include your device model, iOS version, app version, and a short description of the issue.

Common checks

  • Confirm Apple Health permissions are enabled for Precision Coach.
  • Confirm Bluetooth permission is enabled before using a Bluetooth heart-rate strap.
  • Confirm Location permission is enabled before recording outdoor workouts with GPS.
  • For Apple Watch workout data, open the iPhone app after the watch workout has synced.
  • For Full Reports Unlock, use the App Store purchase restore option if you changed devices.

Medical disclaimer

Precision Coach is not a medical device and does not provide medical diagnosis, treatment, or medical advice. All insights are for fitness, wellness, and training management only.